How to sell tour packages that makes people really happy.
About this talk
Travel agencies sell travel packages on world cruises which include the on board services. But those ships dock in locations where excursions are offered. The guests buy what is on the on-board menu of excursions list. These packages mean mostly going into large groups to large attractions and reduce the freedom and relaxing moment, since a schedule has to be accomplished. Result: stressed and angry guests.
In my talk "How to sell cruise packages that make people really happy", I address travel agencies to change their selling course towards more sustainability and a circular economy that brings revenues and returning customers.
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